Frequently Asked Questions
If you cancel your booking more than 30 days before the check in date, you will recieve a full refund.
If you cancel between 7-30 days before the check in date, you will recieve a 50% refund.
There are no refunds for bookings cancelled less than 7 days before check in.
We do not provide breakfast. There will be tea, ground coffee, sugar, oil, salt and pepper in your suite.
Our suites are self-contained. Each suite has a microwave, mini fridge, plug-in induction cooktop mini toaster oven, kettle, toaster plus pots/pans and cooking utensils. There is also a BBQ in the guesthouse garden.
Not generally. However occasionally we get reports of noise from one of three sources.
Your neighbour: The guesthouse suites are side by side and share walls. Occasionally we get feedback that someone's neighbour was loud and they can hear them through the walls. We have put disposable earplugs into the bedside tables if this is your experience during your stay.
Onsite restaurant: It is also possible that a function may be booked at the onsite restaurant during your stay. This affects the closest suite the most, Forrest, due to the proximity. As soon as we become aware of a function being booked (happens less than 10 times a year), we notify all guests if it supposed to finish later than 9:30pm. The latest music may be played on the verandah is 8pm, and inside the restaurant the cut off is 10pm.
Town Hall: We are situated next to the town hall. As this is a public hall, it may be booked by any member of the public for a function. While this only happens a few times a year, it does happen and this is outside our control. Examples of functions include wedding receptions, discos, fundraising events, movie nights, Christmas parties.
Check-in is from 2:30pm Monday - Saturday.
We don't normally offer check-ins on Sundays, however if we make an exception, check-in is from 4pm at the earliest.
You can always call to check if your room is ready earlier if you are nearby or running early.
Check-out is at 10:30am Monday - Saturday.
Late check-outs are usually available on Sundays (as we don't usually allow Sunday check-ins). On Sundays, check-out is 12pm.
When it's time to go, simply leave your key in the door.
Check out the Food & Drink page that lists all the local places we recommend. It gives a brief description of each and directions to get there. Go to Food & Drink.
We are happy for you to bring your furry friend but please let us know in the comments on your booking request.
Please note: there are no fences on this property out to the main road so please supervise your pet at all times when they are out in the garden.
Please bring pet bedding, and any other equipment you will need. Please do not leave your pet unattended in your suite if they are likely to become distressed or destroy property due to boredom. Any damage caused by your pet will need to be paid for. If you bring your pet, then you agree to pay any costs incurred.
We have lots of wildlife that come onto our property including koalas, foxes, echidnas and birds, plus we own chickens on our side of the property. Guests come here to enjoy the peaceful surrounds so your dog needs to be able to contain their excitement and not disturb other guests by barking uncontrollably.
All that said, we have had many beautiful pets, big and small, enjoy staying here with their owners.
Please check out this Pet Friendly Guide to the Otways.
Platypus Tours are run by Otway Eco Tours. Visit their website for booking details.
There are a range of activities nearby such as hiking and bushwalking, mountain bike riding, high ropes courses and zip-lines, segway tours, fungi tours, platypus tours, foodie trails, wineries, breweries etc etc... the list is huge.
Check out What to do in and around Forrest.
There is no petrol station in the town of Forrest.
The closest petrol stations are at Colac, Winchelsea or Apollo Bay. It is wise to fill up before driving to Forrest. You will need to come here with enough in the tank to drive another 25km to the closest petrol in Colac.
You cannot have additional people come and stay in the suite that you have not told us about at the time of booking. If you have a friend that wants to drop by, you are welcome to have them for a brief visit however please ensure that you do not disturb other guests.
You cannot hold a party in your suite or the garden.